digitalgov
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Digital Transformation
The Path to Citizen-Centric Digital Government Services
The vision of a citizen-centric digital government—where services are accessible, efficient, and tailored to individual needs—is no longer a distant…
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Digital Transformation
Aberdeen City Council Streamlines ‘Digital Front Door’ with Microsoft AI Chatbots
Enabling citizens to help themselves to round-the-clock support, "AB-1" handles queries on topics such as refuse collection, school term dates…
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Case Study
Digital Highlands: The Scottish Government’s Cloud Revolution
Exploring the intricate journey of the Scottish Government's transition towards a more digital and cloud-centric approach.
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Case Study
How Generative AI is Reshaping Local Government Services
Pioneers like Swindon Borough Council demonstrate how powerful AI technologies like Amazon Bedrock can transform local government inclusivity from an…
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Digital Policy
Local Digital Government: Global Exemplars
A unified framework designed to address these common challenges while empowering local governments to tailor solutions to their unique needs.
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Digital Policy
Global Perspectives on Digital Healthcare Excellence
This book, Global Perspectives on Digital Healthcare Excellence, presents a comprehensive exploration of best practices in digital healthcare drawn from…
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Case Study
The Story of Smart Nation Singapore
The Smart Nation initiative aimed to harness technology to improve the lives of citizens, create economic opportunities, and build a…
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Digital Policy
GOV. UK: A Blueprint For Modern Digital Government
The UK offers an exemplar blueprint for Digital Government, articulating a vision for transforming public services through digital innovation.
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Case Study
EDDNext – Driving Transformation for California’s Workforce
This AWS case study session dives deep on EDDNext, a comprehensive modernization effort to revamp benefit systems and transform the…
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Case Study
Hillingdon Council Launches AI Customer Service Platform with ICS.AI
London Borough pioneers drive towards AI driven automation, with an ambition to take this into areas of assessment and case…
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