Case Study
Case studies are powerful tools for explaining digital government best practices because they provide real-world, evidence-based examples of how governments successfully implement digital solutions to improve services, efficiency, and citizen engagement.
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Digital Glasgow – Exemplar Blueprint for Growing a Local Digital Economy
Glasgow's IT strategy addresses the whole scope of the local digital economy, from skills for local residents through efforts to…
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Digital Government in Canada – Coast to Coast Collaboration to Build World Class Canadian Digital Services
Canada has defined inspiring ambitions for their Digital Government strategy, and the nation is united together to achieve it.
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Cyber Policing – Digital Strategy for Police Scotland
Police Scotland detail their Digital Transformation strategy and the central role they play in the cyber protection of Scottish citizens.
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GOV.UK One Login – 1.5 Million Verified Identities Issued
The UK Government’s identity scheme is the ‘DIATF‘ – Digital Identity and Attributes Framework, which enables and implements ‘One Login…
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Entra Verified ID as a Platform for Building Digital Learning Credential Ecosystems
Identity can provide the foundation for digitizing the entire ecosystem and lifecycle of educational and employment stakeholders.
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Singpass: Singapore’s Digital Identity System
With a user base of more than 4.2 million and providing access to over 1,700 services, Singpass is one of…
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HMRC: Blueprint for ‘Government as a Platform’
HMRC's Multi-channel Digital Tax Platform (MDTP) employs Continuous Delivery at scale, operating a cloud platform for over 130 user-facing applications…
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Using Power Platform to track COVID-19 in public schools
A case study tutorial on rapidly developing a Covid 19 app.
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British Columbia – A Model for Digital Government Service Design
The Government of Canada Digital Standards provides the high level guidelines for Canadian Digital Government. “Our goal is to provide…
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Civica enables North Lanarkshire Council to offer a Citizen Portal with SSO – Single sign on
Council adopts an 'MDM' (Master Data Management) solution to achieve a 'golden record' of each citizen.
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