Digital Transformation
Digital transformation offers governments the opportunity to enhance citizen services, improve operational efficiency, and drive economic growth.
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Care Connect AI – Blueprint for a “No Wrong Door Chatbot”
A No Wrong Door Chatbot refers to an AI-powered conversational system designed to connect users with the appropriate support services…
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Bhutan Anchors National Digital Identity on Ethereum: A Global First
Citizens manage their self-sovereign identities through a mobile wallet with biometric authentication. Ethereum enables verifiable credentials (VCs) and digital signing,…
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Bellevue Rolling Out AI-powered “Smart Assistant” to Enhance City Permitting Processes
Developed in partnership with Govstream.ai, the tool integrates chat, email, and voice interfaces connected to a government-specific knowledge base.
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Unified Data Exchange Platform as the Centrepiece of Digital Public Infrastructure
A UDEP is a technology framework that facilitates the secure, standardized, and interoperable exchange of data among various entities—government agencies,…
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USA Digital – Best Practices for American Government Digital Transformation
In an era defined by rapid technological advancement, the U.S. public sector stands at a pivotal moment. Citizens expect seamless,…
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AI Exemplars To Act as Leading Lights to Drive Adoption Across the UK Public Sector
Keir Starmer is championing a programme of 'AI Exemplars', inspiring case studies of AI adoption projects to encourage uptake across…
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AI UK – Igniting The British AI Revolution: How Government Ai Adoption Could Supercharge the UK Economy
Adopting AI across the UK public sector could transform the economy through massive government cost savings and unlocking new opportunities…
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Harambee Youth Employment Accelerator Combats Youth Unemployment in South Africa with Google Cloud and AI
Harambee leverages Google Cloud technologies and AI to enhance job matching, transforming lives and offering a replicable model for addressing…
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Home Office 2030 Digital Strategy – A Leader in Digital Innovation
The Home Office 2030 Digital Strategy aims to establish the department as a global leader in digital government by 2030.
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Making UK Council Websites Accessible (including WCAG 2.2) – Accessibility Testing Tools
Web accessibility tools have emerged as vital solutions to help public sector bodies comply with legislation.
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