Unified Citizen Record

In an era defined by digital transformation, governments worldwide face a critical challenge: how to deliver seamless, efficient, and citizen-centric services in a landscape of fragmented systems, disparate data sources, and evolving technologies.

The concept of a Unified Citizen Record (UCR) emerges as a transformative solution, offering a single, holistic view of each citizen across the myriad applications, databases, and platforms that underpin public services.

Digital Identity

The keystone building block is Digital Identity, a system or framework that uniquely identifies and authenticates individuals (e.g., citizens) across multiple applications and services, enabling secure, seamless, and personalized access to data and services within a unified data ecosystem.

Data Exchange Platform

A middleware solution that enables seamless, secure, and standardized sharing, integration, and management of data across multiple applications, systems, or organizations to provide a unified view of citizen data. It acts as an intermediary layer that facilitates interoperability, data consistency, and accessibility while ensuring compliance with privacy, security, and governance standards.

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This is the PDF version for your viewing. We can then also start a live copy that can be customized for your organization.

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