Local

Government

Global Best Practices

International Lessons

in Local Digital Governance

In an era of increasing demands for transparency, efficiency, and citizen engagement, local governments worldwide are navigating an unprecedented transformation.

The rise of digital tools and platforms has unlocked remarkable opportunities to enhance public service delivery, streamline administrative processes, and foster deeper connections between governments and the communities they serve.

Yet, alongside these opportunities, local governments face a complex array of challenges—fragmented infrastructure, limited resources, data privacy concerns, and the pressing need to bridge digital divides that threaten to exclude the most vulnerable populations.

These issues, while diverse in their local expressions, reveal a striking commonality: the pursuit of effective, equitable, and sustainable governance in a digital age transcends borders and contexts.

This guide conducts a global review of how these issues are being addressed across the world and publishes a summary in the form of a common model for others to learn from and adopt.

Directory

Listings of Partners who specialize in
delivering Local Government solutions.

IEG4 provides streamlined platforms for managing complex processes like planning, building control, land charges, and Blue Badge applications, with tools like the OneVu Citizen Engagement Platform to improve self-service and reduce administrative burdens.
A low/no-code solution for creating accessible, WCAG-compliant websites and services, featuring user-centric forms, case management, and booking systems.
The Accela Civic Platform, offered by Vision33, is a cloud-based suite of government software solutions designed to enhance efficiency, transparency, and citizen engagement for state and local government agencies.

Professional Services to implement this Solution Capability.

GovCloud Solution Services

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