Case Study
Case studies are powerful tools for explaining digital government best practices because they provide real-world, evidence-based examples of how governments successfully implement digital solutions to improve services, efficiency, and citizen engagement.
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The GOVUK Digital Wallet – Keystone Building Block for the UK Digital Economy
New smartphone apps and credentials offer the component parts for building a wholly integrated ecosystem of new digital services across…
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California’s Digital Identity Framework: Blueprint for Digital Wallet-based Identity Services
Guided by principles of world-class security, privacy by design, access and equity, and interoperability, the framework is a cornerstone of…
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Revolutionizing Urban Planning: Esri Canada’s Digital Twin Technology in Action
A digital twin is a dynamic, virtual representation of real-world objects, processes, and relationships, integrating vast datasets like IoT sensor…
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The Digital Front Door – Revolutionizing Access to Health and Social Care Services in Scotland
This platform aims to empower citizens to take control of their care, streamline administrative processes, and enhance service efficiency.
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Scottish Government Health and Social Care Service Renewal Framework
The healthcare system in Scotland, as in all parts of the UK, faces major challenges, including waiting lists for operations,…
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Scotland’s Public Service Reform Strategy: Blueprint for a Digital Scotland
The strategy In a bold leap toward a thriving digital future, the Scottish Government’s refreshed digital strategy unveils a visionary…
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Liverpool City Council Harnesses Azure Ai Data Science to Protect Vulnerable Families
Supporting Families is committed to strong multi-agency local partnerships in every area with mature local and national data systems.
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Digital Ireland – Leading Transformation and Connecting Government 2030
Irish Government defines a comprehensive program of initiatives for becoming a global digital transformation leader by 2030.
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Digital and Data Strategy for Health and Social Care in Wales
The strategy emphasizes a "digital-first" approach, integrating technology into everyday healthcare delivery to align with modern lifestyles.
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Aberdeen City Council Streamlines ‘Digital Front Door’ with Microsoft AI Chatbots
Enabling citizens to help themselves to round-the-clock support, "AB-1" handles queries on topics such as refuse collection, school term dates…
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