Case Study

Building a Data-Driven Government: Lessons Learned from Estonia’s Journey

This entry is part 3 of 6 in the series Transforming Government with AI

In this presentation, attendees will gain a strategic overview of Estonia’s government digital and data transformation journey, presented by the country’s Chief Data Officer, Ott Velsberg.

Estonia has emerged as a leader in e-government and has undergone a significant digital transformation journey.

Estonia has leveraged AI to achieve its goals, with more than 100 AI use cases already implemented in government and an ambitious goal of implementing over 130 AI use cases by 2023. The country’s AI strategy aims to make public services easier to use and more accessible while creating a seamless and proactive citizen-centric government.

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During the presentation, Velsberg will share the successes and challenges of Estonia’s digital and data transformation journey, drawing on his experience as the Chief Data Officer.

Attendees will gain valuable insights into the lessons learned throughout this journey and receive practical advice on how to embark on their own digital and data transformation journeys.

Highlights of Estonia’s data initiatives, including the citizen virtual assistant Bürokratt, data stewardship, citizen-centric data governance, data tracker, will also be presented.

Key Takeaways and Lessons Learned

Estonia is known for its innovative approach to governance, particularly in the realm of data-driven decision-making. In a recent Youtube video, the country shared insights into its journey towards becoming a data-driven government and the valuable lessons learned along the way.

  • The importance of digital infrastructure: Estonia’s success in data-driven governance is heavily reliant on its robust digital infrastructure, including secure data systems and e-governance platforms.
  • Citizen-centric approach: Estonia prioritizes the needs and convenience of its citizens, ensuring that data-driven initiatives are designed to enhance public services and improve overall quality of life.
  • Transparency and accountability: Data-driven decision-making in Estonia is characterized by transparency and accountability, with clear guidelines on data usage and protection.
  • Continuous innovation: The country emphasizes the importance of continuous innovation in leveraging data for governance, staying ahead of technological advancements and evolving citizen needs.

Overall, Estonia’s journey towards a data-driven government serves as a valuable case study for countries looking to leverage technology and data for more efficient and citizen-centric governance.

Biography

Ott Velsberg is a renowned Estonian IT specialist and government official, known for his expertise in data governance and data science. As the current Chief Data Officer (CDO) of Estonia, he is responsible for driving the country’s data policy and initiatives related to the use of data in the public sector.

Velsberg has a wealth of experience in coordinating data governance and data science, with a focus on domains such as artificial intelligence, open data, citizen-centric data governance, data management, and digital transformation.

Under his leadership, Estonia has gained a reputation as a trendsetter in data governance, open data, and artificial intelligence. With his passion for technology and data, he is making significant contributions to Estonia’s digital transformation and shaping the country’s future in data governance.

Series Navigation<< Humans and Algorithms: Government Services in an AI-Driven EraKeir Starmer Vows to Mainline AI into the Veins of the UK >>

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