Case StudyDigital Policy

Digital India Foundation – Enhancing Trust using Digital Public Infrastructure

At the heart of DIF’s mission is bridging the digital divide, particularly for marginalized communities and rural areas.

This entry is part 10 of 9 in the series Building a 21st Century Digital Nation

The Digital India Foundation (DIF), a not-for-profit policy think tank based in Noida, Uttar Pradesh, has been a significant force in advancing India’s digital landscape since its inception in 2015.

Operating independently of the government’s Digital India program, DIF focuses on promoting digital inclusion, fostering the adoption of internet technologies, and driving socio-economic development through digital transformation.

By engaging with policymakers, industry leaders, academia, and the public, the foundation facilitates critical discussions to shape a robust digital ecosystem that empowers communities and positions India as a global leader in the digital economy.

Bridging the Digital Divide

At the heart of DIF’s mission is bridging the digital divide, particularly for marginalized communities and rural areas. The foundation emphasizes digital inclusion by advocating for accessible technology and digital literacy, enabling broader participation in the digital economy.

Through its partnership with the Alliance of Digital India Foundation (ADIF), DIF supports Indian startups by pushing for fair competition and policies to counter monopolistic practices by Big Tech firms like Google and Apple. This includes advocating for a Digital Competition Law to ensure flexibility for emerging business models.

Additionally, DIF collaborates with organizations like the PHD Chamber of Commerce & Industry to provide mentorship, workshops, and resources, fostering an environment conducive to innovation and entrepreneurship.

Policy Advocacy

DIF’s work extends to policy advocacy and research, addressing critical areas such as cybersecurity, data privacy, smart cities, internet governance, and mobile manufacturing.

The foundation has contributed to global discussions, notably through its involvement in The Palgrave Handbook of Malicious Use of AI and Psychological Security, where it explored AI-related challenges. DIF also supports advanced technologies like UIDAI’s AI/ML-based Finger Minutiae Record-Finger Image Record system to combat Aadhaar-enabled payment frauds, enhancing security in digital financial systems.

Furthermore, it promotes India’s digital public infrastructure, such as the India Stack (UPI, eKYC, Aadhaar, ONDC), which it views as a “bottom-up” approach to building trust and unlocking economic opportunities worth $700 billion by 2030.

Digital Literacy

The foundation’s efforts in digital literacy and governance are equally impactful. DIF has worked with MyGov to organize initiatives like the Citizens Voice Challenge, leveraging voice-to-text technology to transform citizen feedback into actionable insights for better governance.

It also supports the Open Network for Digital Commerce (ONDC) Academy in collaboration with the National Stock Exchange Academy at IIT Delhi, educating participants on open digital ecosystems to foster inclusive commerce.

DIF’s leadership, including Head and Co-Founder Arvind Gupta and team members like Aakash Guglani, actively participates in global forums such as the World Economic Forum, OECD, and QUAD conferences, contributing to discussions on the digital divide, AI regulation, and global value chains. Their thought leadership is reflected in publications across platforms like ThePrint and Harvard Business Review.

Challenges

Despite its contributions, DIF operates in a complex landscape where challenges like India’s persistent digital divide—evidenced by 971.5 million internet subscribers as of September 2024 yet significant rural access gaps—require ongoing attention.

The foundation’s advocacy for balanced regulation, such as the Digital Personal Data Protection Act, and its push for a competitive digital market highlight the delicate balance between fostering innovation and addressing corporate dominance. Through its multifaceted approach, DIF continues to shape India’s digital future, collaborating with government bodies, industry, and international organizations to create an inclusive, innovative, and secure digital ecosystem.

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