Case Study
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The GOVUK Digital Wallet – Keystone Building Block for the UK Digital Economy
New smartphone apps and credentials offer the component parts for building a wholly integrated ecosystem of new digital services across…
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Digital and Data Strategy for Health and Social Care in Wales
The strategy emphasizes a "digital-first" approach, integrating technology into everyday healthcare delivery to align with modern lifestyles.
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Aberdeen City Council Streamlines ‘Digital Front Door’ with Microsoft AI Chatbots
Enabling citizens to help themselves to round-the-clock support, "AB-1" handles queries on topics such as refuse collection, school term dates…
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Digital Highlands: The Scottish Government’s Cloud Revolution
Exploring the intricate journey of the Scottish Government's transition towards a more digital and cloud-centric approach.
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How Generative AI is Reshaping Local Government Services
Pioneers like Swindon Borough Council demonstrate how powerful AI technologies like Amazon Bedrock can transform local government inclusivity from an…
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Local Digital Government: Global Exemplars
A unified framework designed to address these common challenges while empowering local governments to tailor solutions to their unique needs.
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The Story of Smart Nation Singapore
The Smart Nation initiative aimed to harness technology to improve the lives of citizens, create economic opportunities, and build a…
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EDDNext – Driving Transformation for California’s Workforce
This AWS case study session dives deep on EDDNext, a comprehensive modernization effort to revamp benefit systems and transform the…
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Hillingdon Council Launches AI Customer Service Platform with ICS.AI
London Borough pioneers drive towards AI driven automation, with an ambition to take this into areas of assessment and case…
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Estonia e-Residency: Signature Service of a 21st Century Digital Nation
e-Residency provides a government-issued digital ID (smart card) to foreigners, granting access to Estonia’s e-services, including company formation, banking, taxation,…
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